Returns & Exchanges
We want you to love your one-of-a-kind device as much as we do, which is why we offer a 30-day hassle-free return policy for all our unique smartphones. If your new tech doesn't perfectly match your personality, we are committed to making it right with a simple exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the specific smartphone you wish to return or exchange.
Prepare the Device
Perform a factory reset to remove all personal data and pack the smartphone securely in its original packaging, including all unique accessories and cables.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized courier location within 7 days of your request.
Quality Inspection & Refund
Once our technicians verify the device's condition, we will process your refund or ship your new exchange unit within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing